March 31st, 2012
Gwyn Headley

by Gwyn Headley

Managing Director

As hundreds of you are aware, the fotoLibra site suffered a catastrophic failure on Wednesday afternoon. I haven’t been to our server centre, but I have been dreaming of smoking, charred lumps of metal every night.

Damien, our Technical Development Director, is on site and we think he has been sleeping in our data shed in Manchester. He’s been there three days. New servers and hard disks were delivered yesterday,

The site is painstakingly being rebuilt — it was a major crash — and you will be notified when it’s back online.The Heritage Ebooks site has now been restored, and you can buy ebooks to your heart’s content.
The fotoLibra website is also up and running now, but we have to rebuild 600,000 Thumbnail and Preview images from the original assets and as you can image that takes a very long time, even for extremely fast (and brand new) servers. When that is completed, we can allow access to the site again.
All the photographs uploaded to fotoLibra are safe, of course. But we have been unable to trade for four days.
No one is more embarrassed than me, I can assure you.

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2 Responses to “Rebuilding”

  1. Lesley Pyke says:

    Having just joined I certainly have been wondering….but it all slowly seems to be recovering again. I still am unable to upload my very first photo. Good luck with the fixing.

    • Gwyn Headley says:

      Thanks Les. Still hard at work at the server farm. We have to replace yet another hard disk this evening and I hope that then we will be able to see the end of the tunnel.