Posts Tagged ‘paying attention’

What can we do?

May 21st, 2009
Gwyn Headley

by Gwyn Headley

Managing Director

I’ve just had Jacqui Norman almost in tears.

Jacqui sends out our Picture Calls. She tries to be as precise and as accurate as possible.

On May 12th she sent out a call for aerial portrait format photographs of the North York Moors. This is what she wrote:

The TOUR series are all oblique aerial shots. You will need access to an aeroplane or helicopter. Even if you don’t have one, this is not impossible if you have enough chutzpah. Yvonne Seeley blogged about how you can do this yesterday on the fotoLibra Pro Blog.

The next image needed is a TOUR map series image of North York Moors, wanted by Monday, May 25th.

The images that have been submitted so far? Every single one of the 22 images submitted so far (4 days still to go to the deadline) has been taken with the photographers’ feet solidly planted on terra firma. And four of them are even landscape, not portrait.

None of these images will be shown to the client. They’re not what she asked for. We might as well send her pictures of the Great Pyramid At Giza for all the relevance they have to the precise requirements Jacqui laid out.

What can Jacqui do? How can she make the brief any clearer?

Our photographers aren’t stupid, so clearly Jacqui is, or we are, doing something wrong. I asked Nick Jenkins what he suggested and he came up with the idea of colour-coding these OS calls. So we’ve tried that, and it hasn’t worked.

Any more ideas?